Dear Clients,
We are pleased to announce that we will be migrating all servers in Charlotte, NC to a new data center facility in Ashburn, VA during the month of January.
The move to the new facility will enable us to continue to grow and service your needs now and in the future. Ashburn, VA is the largest data center market in the world and we will be able to provide substantially improved connectivity, including peering with many major networks such as Google, Facebook, and Cloudflare.
Here are a few questions and answers about the move.
Q: What all services will be impacted by this move?
A: The following services are expected to be impacted -
- Shared Hosting (USA)
- Reseller Hosting (USA)
- Master Reseller Hosting
- Alpha Reseller Hosting
- Super Alpha Reseller Hosting
Q: When will the move occur?
A: We are planning for Friday, January 21, going into Saturday, January 22. We will begin at 8:00 PM Eastern Standard Time (GMT -5) on Friday, January 21.
Q: How long will the outage last?
A: The maintenance window is from 8:00 PM on Friday, January 21 until 8:00 PM on Saturday, January 22. While this maintenance window indicates that your server may be down for 24 hours, we anticipate that the actual outage will not last for the full maintenance window. While we cannot predict the exact amount of time required for the move, here is some additional information that should give you a general idea of the time required:
- The new facility is approximately 416 miles away from the old facility. The driving time will be about six to seven hours.
- There will be the time required for de-racking, packing, loading, unloading, unpacking, and re-racking the equipment, which will likely be about three to five hours at each location.
Q: Will my IP addresses change?
A: No IP address changes are anticipated as a result of the move.
Thank you for your continued business. Please contact us with any questions about the move.
GoSSDHosting
