Did you know that on the Hosting Company website, more than 80% of customers leave their shopping carts before checking out?
Customers expect immediate answers to their concerns and any doubt about their purchase regarding hosting plan might lead to loss.
You can quickly respond to user questions and turn them into paying clients by using any live chat software for a website. In this post, we’ll go through our top picks for web hosting industry live chat software.
[READ: How to start a web hosting business]
Top Live Chat Softwares List –
Live Chat Inc
Live Chat is a premium live chat software for websites that are used by almost all top-notch web hosting companies and is the industry leader in live chat software. With their free LiveChat plugin and a basic HTML snippet code that can be placed in the website’s footer, it’s quite simple to set up and install.
On your desktops, tablets, and mobile devices, you and your support agents may enjoy LiveChat’s attractively designed live chat support software. As a result, you may communicate with customers on the move without having to open your computer.
LiveChat offers a variety of pricing options for organizations of all kinds, including startups. Their entry-level package is $16 per agent per month if paid annually, or $19 per month if paid monthly. A 14-day free trial is included with each package.
Tidio LLC
Tidio Chat has a number of useful features that may help you with providing better customer service and making your company more sensitive and responsive to clients.
They claim you can “communicate quicker than ever.” By merging live chat, email, and messenger into one platform, it simply takes a few seconds to respond to clients, regardless of how they contacted you.
It offers a free subscription with unlimited conversations for up to three users. Its monthly premium subscriptions start at $10 per person.
Chatra
Small and medium-sized site hosting providers and eCommerce shops will love Chatra. The finest feature of Chatra is the group chat function, which allows you to start a conversation with several partners and workers at once.
You may target discussions in online/offline modes and pass messages to emails as needed, set up operation hours, and obtain extensive consumer information for a better understanding. Chatra is free to use, but you may upgrade to one of its premium packages.
Tawk.to
Tawk.to offers free Messaging and CRM software that makes it easy to communicate and transact with your customers, no matter where they are or how they pay. Be there when they need you with unlimited chats, tickets, and your own Knowledge Base.
Ranked #1 with a 98% customer satisfaction score, tawk.to is the most widely-used chat application on the planet. Because of its clever automated trigger messages and time-saving “canned” shortcut templates, I’ve ranked tawk.to at the top of the list.
The best part is that you don’t have to pay anything to use tawk.to on your website unless you want to. tawk.to is completely free forever, and there are no limits to the number of agents, chats, tickets, and websites you can add widgets to. It supports 27+ languages, integrates with 100+ other apps, provides geo-IP tracking, and much more. All interactions with other users are 100 percent encrypted, so security is also a plus
