24/7 support · Live chat, tickets & WhatsApp

Customer Support

We're Here to Help

Our team is available around the clock to resolve technical issues, answer billing questions, and help you get the most out of your hosting plan.

Live Chat Open a Ticket
  • 24/7/365
  • Real Engineers
  • Chat, Ticket & WhatsApp

Get In Touch

Choose the support channel that works best for you. All channels are monitored 24/7.

Support Ticket

Best for technical issues. Our engineers respond within 30 minutes, 24/7, 365 days a year.

Open a Ticket

Live Chat

Chat with our sales and pre-sales team in real time — quick questions about products, pricing or setup.

Start Live Chat

WhatsApp

Message us on WhatsApp from anywhere in the world, any time of day.

Chat on WhatsApp

Phone

Prefer to talk? Call our global support line on +1 (669) 200-1513.

Call Us

Email

Write to [email protected] — ideal for detailed questions with screenshots or logs.

Send an Email

Knowledgebase

Hundreds of step-by-step tutorials, FAQs and guides to solve common issues instantly.

Browse Articles

Which Channel Should I Use?

Pick the route that gets you the fastest answer.

My website or server has a problemOpen a support ticket
I have a question before buyingStart a live chat
It's urgent and I'm on the goMessage us on WhatsApp
I want to learn how to do somethingSearch the knowledgebase
Is something down right now?Check the status page

Popular Help Articles

Our most-read guides from the knowledgebase.

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Browse the full knowledgebase

Worldwide Contact

Our team is distributed globally. Reach out to us by phone or WhatsApp anytime.

US

Global Office

Phone & WhatsApp support

+1 (669) 200-1513 WhatsApp +1 (669) 200-1513
IN

India Office

Phone support for Indian customers

+91 99827 80666
UK

United Kingdom Office

Ticket & live chat support

Open a support ticket

Support FAQ

Quick answers about how our support works.

Yes. Our support team works around the clock, 365 days a year, through support tickets, live chat, WhatsApp and phone.

Our engineers respond to support tickets within 30 minutes. Live chat and WhatsApp are answered in real time.

Yes. We migrate websites free of charge — open a support ticket after signing up with the details of your current host. Reseller accounts include free migration of up to 5 accounts.

VPS and dedicated servers are unmanaged by default: we look after the hardware and network, and you manage the operating system. Managed service is available at an extra cost — contact us for a quote.

Visit our status page for real-time uptime and incident reports before raising a ticket.

Our refund rules are in the Terms of Service. Refund eligibility depends on the product type.

More Resources

Helpful links to policies, our social channels, and partnership opportunities.

Legal

Terms of Service Acceptable Usage Policy Refund Policy Privacy Policy

Social Media

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Partner With Us

Join our Affiliate Program Affiliate Banners Become a Partner Payment Options

Check System Status

All our services are monitored in real-time. Check current uptime and incident reports on our status page before raising a ticket.

View Status Page Live Chat